customer service

I would like to thank the lady from the company called Ooba homeloans for the service that she has given me so far with regards my home loan application with them. and the person that was assisting me her name is Andisiwe Balintulo, the service she gave me it is 100 & 10% so far and while we were talking via telephonically you could tell that she knows what she is doing and talking about. we are still in the process of the application, so what i can would like to say is that even if i am not done yet with the application is that she knows the job that she is doing with regards customers service adding on that communication and understanding when it comes to Andisiwe Balintulo is what she is good at...