AT
Arno T
1 reviews | Active since Mar 2024
19 Mar 2024, 17:14
Bad service
Waited for a week to find out they cannot help me
Helpful (0)
Replies (1)0
Replies (1)
ooba Home Loans's replyOfficial
19 Mar 2024, 17:25Hi Arno.
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the delay in assisting you and for not being able to meet your needs during your recent visit. Your feedback is invaluable to us, and we are constantly striving to improve our services.
We understand the frustration that can come with waiting, only to find out that we cannot fulfill your requirements. We are actively reviewing our processes to ensure better communication and clarity for our customers in similar situations moving forward.
We appreciate your patience and understanding in this matter. Should you have any further concerns or if there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the delay in assisting you and for not being able to meet your needs during your recent visit. Your feedback is invaluable to us, and we are constantly striving to improve our services.
We understand the frustration that can come with waiting, only to find out that we cannot fulfill your requirements. We are actively reviewing our processes to ensure better communication and clarity for our customers in similar situations moving forward.
We appreciate your patience and understanding in this matter. Should you have any further concerns or if there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards
ooba Home Loans's reply19 Mar 2024, 17:25
Official
Hi Arno.
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the delay in assisting you and for not being able to meet your needs during your recent visit. Your feedback is invaluable to us, and we are constantly striving to improve our services.
We understand the frustration that can come with waiting, only to find out that we cannot fulfill your requirements. We are actively reviewing our processes to ensure better communication and clarity for our customers in similar situations moving forward.
We appreciate your patience and understanding in this matter. Should you have any further concerns or if there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the delay in assisting you and for not being able to meet your needs during your recent visit. Your feedback is invaluable to us, and we are constantly striving to improve our services.
We understand the frustration that can come with waiting, only to find out that we cannot fulfill your requirements. We are actively reviewing our processes to ensure better communication and clarity for our customers in similar situations moving forward.
We appreciate your patience and understanding in this matter. Should you have any further concerns or if there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards