FS
Fransisca S

1 reviews | Active since May 2019

17 May 2022, 16:08

Zarina Hartly was extremely helpful today

Zarina Hartly was extremely helpful today. I needed help to get claims updated and a claim sent for refund, which I struggled with and she was able to get it all sorted for me. Thank you very much

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply17 May 2022, 17:31
Official
Hi Fransisca,

Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Zarina has made such a lasting impression on you. We will be sure to recognize her efforts.
   
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
       
Kind Regards,
Oneplan