You pay a lot of mon...

Hi Kerryn,

Thank you for sharing your service experience with us.

We apologize about the way you feel about our product as our Health and Pet insurance plan types are specifically designed to cater to our client’s individual needs. Each plan has a different cover limit and you will be covered up to the respective cover limit depending on the Plan type that you are covered on. As a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types which will renew on the anniversary of your policy.
  
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
   
Thank you for being a part of the Oneplan Family.
  
Kind Regards,
Oneplan