SH
Shane H
1 reviews | Active since Dec 2017
04 Sept 2019, 13:55
You get what you pay for, cheap *******
absolutely pathetic, the woman on the phone get all of my information completely wrong, they kept calling me to ask about my hearing aid, at no time did i tell them i had a hearing aid! madness. then only after creating the policy i find out all the hidden small print of things they will not cover, the consultant on the phone really had no idea what she was talking about.
Helpful (0)
Replies (4)0
Replies (4)
Oneplan Insurance's replyOfficial
04 Sept 2019, 14:06Good day Harold,
We're truly sorry for any inconvenience caused due to this.
Kindly email *** with your ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may investigate the matter further.
Kind regards
The Oneplan Team
We're truly sorry for any inconvenience caused due to this.
Kindly email *** with your ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may investigate the matter further.
Kind regards
The Oneplan Team
Oneplan Insurance's reply04 Sept 2019, 14:06
Official
Good day Harold,
We're truly sorry for any inconvenience caused due to this.
Kindly email *** with your ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may investigate the matter further.
Kind regards
The Oneplan Team
We're truly sorry for any inconvenience caused due to this.
Kindly email *** with your ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may investigate the matter further.
Kind regards
The Oneplan Team
SH
Shane H's updateReviewer Update
04 Sept 2019, 14:07no thanks, take your one plan and go away
SH
Shane H's update04 Sept 2019, 14:07
Reviewer Update
no thanks, take your one plan and go away
Oneplan Insurance's replyOfficial
09 Sept 2019, 12:26We would really like to assist further & in order to do so, we would require you to email us. However, we do understand- should you not wish to be assisted in this regard.
Kind regards
The Oneplan Team
Kind regards
The Oneplan Team
Oneplan Insurance's reply09 Sept 2019, 12:26
Official
We would really like to assist further & in order to do so, we would require you to email us. However, we do understand- should you not wish to be assisted in this regard.
Kind regards
The Oneplan Team
Kind regards
The Oneplan Team
SH
Shane H's updateReviewer Update
11 Sept 2019, 08:58You guys cant read or listen properly so I told you already leave me alone I took my business elsewhere. Try some more staff training maybe.
SH
Shane H's update11 Sept 2019, 08:58
Reviewer Update
You guys cant read or listen properly so I told you already leave me alone I took my business elsewhere. Try some more staff training maybe.