TN
Thandolwethu N
1 reviews | Active since Jan 2024
21 Jun 2024, 09:02
Wow!!! Wonderful service
Wow!!! Wonderful service. My policy had been suspended even though I had paid for it. And needed assistance in reactivating it urgently. Mapaseka Dinake was attending to me via WhatsApp.. she sorted me out. Kept calm throughout our interaction. I'm so grateful to her. She also assisted me in changing my banking details for the debit order and ask if I need assistance with my pin
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Oneplan Insurance's replyOfficial
21 Jun 2024, 10:28Hi Thandolwethu,
We love that Mapaseka from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible. We apologize for any issues you may have experienced and we are pleased to hear that besides the circumstances Mapaseka has made a lasting impression on you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Mapaseka from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible. We apologize for any issues you may have experienced and we are pleased to hear that besides the circumstances Mapaseka has made a lasting impression on you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply21 Jun 2024, 10:28
Official
Hi Thandolwethu,
We love that Mapaseka from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible. We apologize for any issues you may have experienced and we are pleased to hear that besides the circumstances Mapaseka has made a lasting impression on you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Mapaseka from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible. We apologize for any issues you may have experienced and we are pleased to hear that besides the circumstances Mapaseka has made a lasting impression on you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan