Wouldn’t recommend...

Dear Thapelo, 

Thank you for taking the time to bring this to our attention. 

We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. 

Upon review of your complaint, we have attempted to contact you on the phone number listed to no avail. Please advise of a convenient time to reach you so that we may discuss your concerns and assist further. 

Once again, we apologize for any inconvenience caused and look forward to resolving the matter. 

Kind Regards,
Oneplan.