Worst Medical Insurance Company Stay Away!

Worst Medical Insurance Company Stay Away!

- From the start of my service 7 years again on the elite plan my policy has more than doubled in price.

- I have had minimal claims and only for small things and almost guaranteed every time I claim there is some kind of administration issue where the card can’t be load or claim can’t be authorized immediately or or or...I have literally paid multiple doctors visits and dentist just because I actually even be bothered dealing with the back and forth to process basic claims and or refunds. - the last straw is a current claim where needed a covid test. I paid with my own card at the lab as I was unable to process Claim via the app and load funds onto my card OBVIOUSLY...It is a touch less service and the lab send an electronic receipt of payment. I then submitted my doctors referral, the Original digital receipt from the labs and the Positive covid test results with all my details and the labs details, Price, name etc etc etc etc on it. After sending this through multiple times and having backwards and forward emails and requesting call backs(with no avail) they constantly ask me for an invoice which is not provided by the service provider and refuse to pay me back after submitting all the information that clearly shows, my name, the service provided( covid test), the labs details, the amount paid, the positive result and all my personal details!!how can this be not enough????

It is bad enough trying to survive the stupid pandemic and remain sane and healthy and expect to help when needed from our service provider when need but just get left stranded to suffer!

STAY AWAY FROM THESE HEARTLESS ******