PB
Phileap B
1 reviews | Active since Sept 2024
25 Aug 2026, 18:23
Worst medical aid for pets
Worst medical aid for pets. Last year my dog went for a medical procedure and it was after hours and I called one plan to ask would it be covered and they said yes. A whole year later I find out that it wasn't paid.. I been requesting for nearly 3 months for a call and no one can give me a call. Now I must pay every month and a service isnt been provided
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Oneplan Insurance's replyOfficial
25 Aug 2026, 19:18Dear Phileap,
Thank you for bringing this matter to our attention.
Kindly note that the matter has been escalated to the relevant department for further assistance with addressing your concerns and a callback request has been submitted following our investigation and findings.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
Kindly note that the matter has been escalated to the relevant department for further assistance with addressing your concerns and a callback request has been submitted following our investigation and findings.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Oneplan Insurance's reply25 Aug 2026, 19:18
Official
Dear Phileap,
Thank you for bringing this matter to our attention.
Kindly note that the matter has been escalated to the relevant department for further assistance with addressing your concerns and a callback request has been submitted following our investigation and findings.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
Kindly note that the matter has been escalated to the relevant department for further assistance with addressing your concerns and a callback request has been submitted following our investigation and findings.
We look forward to resolving the matter.
Kind regards,
Oneplan.