Worst Insurance Company!

<p>Please think carefully when taking out any insurance with this company, whether it's for your Pet or yourself. <br />We had a horrible experience calling back and forth for the past FIVE MONTHS trying to get our cards delivered (one for our fur kid and one for myself) When they debited for the second month I cancelled my insurance but we needed it for our fur kid so kept calling to get the card. Debits went off on time each month but we couldn't use the insurance at all as we did not have a card. <br />My husband asked for a refund numerous times but they refuse to refund, saying this is how an insurance works.. You cancel and you lose out. <br />Yes you lose out if you cancel and had the opportunity to USE the insurance, but with OnePet / OnePlan they USE YOU by taking your hard earned money and blocking you from ever using the service they promise you. <br />I am disgusted at how unfairly you treat your clients. Lots here are getting what they signed up for, but not us... We have had this fight back and forth for 5 MONTHS. Our Vet even called and you said you will deliver the card in 2 days... And guess what???? You kept up to your BAD REPUTATION by once again giving a NO DELIVERY SERVICE!</p>