WORST EXPIERNCE EVER ! STOP *****ING MONEY !

I signed my two pets up for one plan. Seemed like they covered mostly what I wanted to be covered and at a price of about R380 seemed worthwhile. After receiving an email that the contract (it was about 2 months ahead of being activated) I read through the contract just to find that they changed the original plan that I signed up for and didn't cover what I wanted to be covered.

I mailed them about 4 times to confirm that I want to cancel it before it takes effect, yet again obviously two weeks they did not reply.. The debit order went off and i reversed it cost me over an R100 since i was not getting any response from this idiotic company. Today 1st of March they debited the amount of R809 for F##cking what knows ???? I will this time not reverse it they will pay me back! I am sick and tired of this useless company!