Worst experience and I am not even two months with the petinsurance

Since I started with oneplan it is one problem after another.... I am so disappointed in the service I am getting....this was the worst decision I have ever made

I am really regretting joining oneplan

First I said in the end of November that I already got paid I want to start the first of January....then you debit me on Dec...then getting bad messages and threats... after I finally get through to an Intelligent person...they say okay my policy starts the first of January...then not even two days later I get a call that my policy will be cancelled if I don't pay my December premium...after I screamed at the person...it stopped...then first of January no debit order then the amount is incorrect... finally on the fouth the debit order goes off....now guess what again no debit order listed they say they can't get ahold of the finance department and they will hopefully load a debit order for Monday.... like seriously and I promise you they would be quick to call me and threaten me with cancellation but they can't even do the right job... I am thinking of cancelling this annoying policy and my get a real professional company that knows what they are doing.... I am really disappointed and regret ever joining this joke of a company