Worst Company in SA!

I spent 2 hours on the phone with this company to load funds on my card for an emergency and they refused to assist. I have nothing good to say about them, every experience was a nightmare. They don't pay out, they double debit on a continuous basis and they clearly lack an understanding on customer service and financial services. Don't bother speaking to management as they extremely *********** (I spoke to Sanam and the call Centre manager Megandren). Pathetic and completely useless! don't waste your time and money on OnePlan, most importantly don't put your pets lives in their hands.