TS
Tamryn S

1 reviews | Active since Jun 2021

21 Jun 2021, 12:41

World class and you make me feel important and valued , thank you!!!!!

I would like to acknowledge Renee ***ley,Customer Service Consultant e: ***, publicly for truly personable, caring and professional expert assistance. I recently moved from a decade at Discovery to join One plan, my previous medical aid kept inflating its rate until, even as a healthy person it was next to impossible to keep up with its increases, certainly my teaching salary was never increasing at the same rate, and I am a very healthy person. No doubt i was scared at what service and healthcare I would receive elsewhere. well done renee and well done one plan!!! You guy are amazing!! World class and you make me feel important and valued , thank you!!!!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Jun 2021, 14:03
Official
Hi Tamryn,

We love that Renee made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Renee and the team on their excellent customer service. Our clients are important to us and we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you and we look forward to having a long and fruitful relationship. 

Thank you for choosing Oneplan for your insurance needs. 

Kind Regards,
Oneplan