CT
Chia T
1 reviews | Active since Jan 2019
05 Feb 2019, 14:54
Work on your Customer Service Representatives
Well, i saw your ad on Facebook. i was like, well i just got a puppy, why not get him some insurance. He's still a baby and need his vaccinations and such.
i told her i wanted to start in 3 months after i settle into my new work environment, and she got a little annoyed and said "okay bye"
i know you sales people only care about making sales.
as a sales person who does cold calling for a living, being a salesperson for a product that basically sells itself, you dont have to be rude.
not interested anymore. Dotsure has way better customer service and id rather go to them.
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Replies (1)0
Replies (1)Oneplan Insurance's replyOfficial
15 Feb 2019, 10:16Good day Chia,
We are truly sorry to hear that you had such an experience with us and we apologize for any inconvenience caused by this.
Regards,
The Oneplan Team
We are truly sorry to hear that you had such an experience with us and we apologize for any inconvenience caused by this.
Regards,
The Oneplan Team
Oneplan Insurance's reply15 Feb 2019, 10:16
Official
Good day Chia,
We are truly sorry to hear that you had such an experience with us and we apologize for any inconvenience caused by this.
Regards,
The Oneplan Team
We are truly sorry to hear that you had such an experience with us and we apologize for any inconvenience caused by this.
Regards,
The Oneplan Team
