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terry.schutte terry.schutte
1 reviews | Active since Jul 2017
21 Feb 2022, 09:47
Windscreen Claim
<div>Dealing with Samantha Cali was a pleasure. She was most helpful. However, the claims process for a windshield leaves a lot to be desired. Pages of N/A information instead of a simple ONE page claim form...its a windshield! Trust you will implement a new claim form</div>
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Oneplan Insurance's replyOfficial
21 Feb 2022, 13:20Hi Terry,
Thank you for taking the time to share your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us, and we are pleased to hear that despite the circumstances, Samantha was able to create a memorable experience for you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank you for taking the time to share your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us, and we are pleased to hear that despite the circumstances, Samantha was able to create a memorable experience for you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply21 Feb 2022, 13:20
Official
Hi Terry,
Thank you for taking the time to share your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us, and we are pleased to hear that despite the circumstances, Samantha was able to create a memorable experience for you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank you for taking the time to share your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us, and we are pleased to hear that despite the circumstances, Samantha was able to create a memorable experience for you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan