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Pearl M
1 reviews | Active since Oct 2018
19 Aug 2025, 12:48
Whoever says Oneplan does not pay is well mistaken
Whoever says Oneplan does not pay is well mistaken. I had an outstanding claim that was forgotten and not approved, but Cate Khoza and Mamsy Chokwe sorted me out with the quickness and I got my money back immediately. I also love both their communication skills, I don’t feel like I’m talking to an agent but to a friend! With all that’s been happening in my life, friendly service is needed! Thank you Cate and Mamsy! I really do appreciate they time and effort you took to sort me out🤗
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Oneplan Insurance's replyOfficial
19 Aug 2025, 12:50Hi Pearl,
Thank you for sharing such a wonderful experience. We’re delighted to hear that Cate and Mamsy were able to resolve your claim quickly and provide service that felt personal and friendly. We’ll be sure to pass along your heartfelt appreciation to them. It’s always great to know our team can bring both efficiency and warmth, especially during challenging times.
We are excited to have a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for sharing such a wonderful experience. We’re delighted to hear that Cate and Mamsy were able to resolve your claim quickly and provide service that felt personal and friendly. We’ll be sure to pass along your heartfelt appreciation to them. It’s always great to know our team can bring both efficiency and warmth, especially during challenging times.
We are excited to have a long and fruitful relationship with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply19 Aug 2025, 12:50
Official
Hi Pearl,
Thank you for sharing such a wonderful experience. We’re delighted to hear that Cate and Mamsy were able to resolve your claim quickly and provide service that felt personal and friendly. We’ll be sure to pass along your heartfelt appreciation to them. It’s always great to know our team can bring both efficiency and warmth, especially during challenging times.
We are excited to have a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for sharing such a wonderful experience. We’re delighted to hear that Cate and Mamsy were able to resolve your claim quickly and provide service that felt personal and friendly. We’ll be sure to pass along your heartfelt appreciation to them. It’s always great to know our team can bring both efficiency and warmth, especially during challenging times.
We are excited to have a long and fruitful relationship with you!
Kind regards,
Oneplan.