While the wait to chat to a person was longer than usual, once I got chatting to Rutendo Adelaide they were able to answer all my questions clearly and quickly

Hi Vashthi,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are so proud of Rutendo for assisting you with her excellent customer service skills. 

 
Thank you for being a part of the Oneplan Family. 
          
Kind Regards,
Oneplan