GS
Gaylene S

1 reviews | Active since Nov 2021

24 May 2023, 17:38

While the plan confirmation took longer to come through than the communicated 2-5 days, I appreciated the thoroughness of the first consultant with whom I engaged

While the plan confirmation took longer to come through than the communicated 2-5 days, I appreciated the thoroughness of the first consultant with whom I engaged. And OnePlan Insurance has made it easy to contact the team via WhatsApp. Really appreciate that there is an insurance service for one’s fur-family.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 May 2023, 18:55
Official
Hi ***lene,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your service experience with us. 

We love that the team has made such a lasting impression on you and we sincerely apologize for any delays you may have experienced regarding the policy confirmation. Our fur-family is important to us, and we hope to provide them with the best service possible. We are pleased to hear that despite the circumstances we were able to create a memorable experience.

We would like to extend a warm welcome to you and Roscoe, we look forward to a long and fruitful relationship.

Kind Regards,
Oneplan