While it took the consultant a while to call me back, Karabo stuck to sorting out my claims that were denied

Hi Jane,

Thank you for taking the time to post this lovely compliment on the service you have received from Karabo. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances Karabo has made such a lasting impression on you.  
We look forward to keeping you impressed for years to come.
   
Thank you for choosing Oneplan as your preferred insurance.
       
Kind Regards,
Oneplan