BS
Barbara S

1 reviews | Active since Sept 2012

31 Jan 2022, 11:36

Whatsapp communication is great in terms of loading claims and getting feedback

Whatsapp communication is great in terms of loading claims and getting feedback. So much easier than having to hold on for a call center. It's also great that you can speak to a person on whatsapp and not just a Bot

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply31 Jan 2022, 11:43
Official
Hi Barbara,

We love that our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need. 
 
Thank you for choosing Oneplan for your insurance needs. 

Kind Regards,
Oneplan