RH
Rolene H
1 reviews | Active since Sept 2011
01 Jun 2023, 16:50
WhatsApp assistance has worked wonders
WhatsApp assistance has worked wonders. It’s super frustrating dealing with automated responses and bots when you have a problem you need human assistance with. Carina de Villiers is my go to whenever I experience a problem that I’m not getting resolved. After Carina escalating my issue, Mapaseka Dinake and Krystal Munsami helped me resolve my payment problem as having moved overseas recently limits communication platforms.
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Oneplan Insurance's replyOfficial
01 Jun 2023, 22:23Hi Rolene,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Carina and the team is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances our Digital Team has made such a lasting impression on you.
Our love and well wishes are with you.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Carina and the team is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances our Digital Team has made such a lasting impression on you.
Our love and well wishes are with you.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply01 Jun 2023, 22:23
Official
Hi Rolene,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Carina and the team is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances our Digital Team has made such a lasting impression on you.
Our love and well wishes are with you.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Carina and the team is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances our Digital Team has made such a lasting impression on you.
Our love and well wishes are with you.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan