RM
Roy M

1 reviews | Active since Jun 2020

10 Dec 2024, 14:03

What impressed me was the speed at which they took the decision to cover the costs for a specialist procedure and there was no hesitation in covering the full amount

What impressed me was the speed at which they took the decision to cover the costs for a specialist procedure and there was no hesitation in covering the full amount. Their response to any query is well handled by their whole team. Having moved from an opposition company where there were lengthy delays, I have no regrets moving to Oneplan.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Dec 2024, 14:34
Official
Hi Roy,

Thank you for sharing your service experience with us and for taking the time to compliment the team. Our clients and fur-babies are important to us, and we aim to provide them with the best service possible. 

We are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so proud of our Oneplan Team for assisting you professionally and with compassion in your time of need. 

Please give our love and well wishes to your fur-baby. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan