1 reviews | Active since Jul 2016

13 Jul 2017, 09:50

What customer service

<p>Not only did I experience some of the worst customer service from your side but you cannot even send an sms or a smoke signal that I have an outstanding amount. No you just hand me over to debt collection? When I called all you said was o sorry. Really? You really don't care about any of your clients. I will continue to tell people to not use you. And I am not the only one complaining about your service. Who cares. Let's give people bad credit ratings. They are just stupid people right? Useless</p>

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Aug 2017, 15:46
Official

Hi Susan,

Apologies for the delay, we have escalated your matter in which you should receive a call from an agent to clear the matter if it hasn’t been already resolved.

Kind Regards,

The Oneplan Team