C
Catharina
1 reviews | Active since Mar 2025
24 Mar 2025, 08:14
Well when I first wa...
Well when I first was by one plan it all went smooth but lately i just can't settle my stuff it's very difficult
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Oneplan Insurance's replyOfficial
24 Mar 2025, 08:53Dear Catharina ,
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed, to no avail. Please advise of a convenient time to call you so that we may discuss your concerns and assist further.
Oneplan subscribes to its TCF principles and will take all reasonable steps to ensure fair and equal treatment of all our clients.
We again apologize for any inconvenience caused and look forward to resolving the matter to restore your experience with our services.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed, to no avail. Please advise of a convenient time to call you so that we may discuss your concerns and assist further.
Oneplan subscribes to its TCF principles and will take all reasonable steps to ensure fair and equal treatment of all our clients.
We again apologize for any inconvenience caused and look forward to resolving the matter to restore your experience with our services.
Kind regards,
Oneplan.
Oneplan Insurance's reply24 Mar 2025, 08:53
Official
Dear Catharina ,
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed, to no avail. Please advise of a convenient time to call you so that we may discuss your concerns and assist further.
Oneplan subscribes to its TCF principles and will take all reasonable steps to ensure fair and equal treatment of all our clients.
We again apologize for any inconvenience caused and look forward to resolving the matter to restore your experience with our services.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed, to no avail. Please advise of a convenient time to call you so that we may discuss your concerns and assist further.
Oneplan subscribes to its TCF principles and will take all reasonable steps to ensure fair and equal treatment of all our clients.
We again apologize for any inconvenience caused and look forward to resolving the matter to restore your experience with our services.
Kind regards,
Oneplan.