GG
Glen G
1 reviews | Active since Jul 2025
01 Jul 2025, 10:15
Well the App was not working but you have other means of communication so makes it very easy to contact someone for assistance
Well the App was not working but you have other means of communication so makes it very easy to contact someone for assistance. Sophie picked up my query and was very quick in resolving the issue.. very helpful
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
01 Jul 2025, 13:05Hi Glen,
Thank you for your feedback! We're sorry to hear the app wasn’t working, but we're glad our alternative support channels made it easy to get help. We're especially pleased that Sophie was quick and helpful in resolving your issue. We’ll be sure to pass on your appreciation to her.
Kind regards,
Oneplan.
Thank you for your feedback! We're sorry to hear the app wasn’t working, but we're glad our alternative support channels made it easy to get help. We're especially pleased that Sophie was quick and helpful in resolving your issue. We’ll be sure to pass on your appreciation to her.
Kind regards,
Oneplan.
Oneplan Insurance's reply01 Jul 2025, 13:05
Official
Hi Glen,
Thank you for your feedback! We're sorry to hear the app wasn’t working, but we're glad our alternative support channels made it easy to get help. We're especially pleased that Sophie was quick and helpful in resolving your issue. We’ll be sure to pass on your appreciation to her.
Kind regards,
Oneplan.
Thank you for your feedback! We're sorry to hear the app wasn’t working, but we're glad our alternative support channels made it easy to get help. We're especially pleased that Sophie was quick and helpful in resolving your issue. We’ll be sure to pass on your appreciation to her.
Kind regards,
Oneplan.