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Collette A

1 reviews | Active since Oct 2020

19 Oct 2020, 12:47

Well done Tamarin Herbert of One Plan Pet insurance.

Tamarine Herbert delivered outstanding service! She approached me about a year back to ask if I had any interest in insuring my dog. I was interested at the time, however couldn't quite commit. She would check in on me every few months to see if I'd changed my mind. Never in an obtrusive way. Rather very gently, letting me know that she was 'here to help'. I eventually decided to go with it and she made the process seamless. Truly outstanding service. Very refreshing to see in today's world.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Oct 2020, 14:44
Official
Hi Collette,

Thank you for sharing your customer experience and complimenting Tamarine on the wonderful service and patient follow up over the course of the year. 
We are glad to finally have you and Lily as part of the Oneplan family and we look forward to a long and fruitful relationship.

Kind Regards
Oneplan