Well done

I just want to commend Joel from your call centre. <br> <br> I spoke to him earlier today after he called me about a problem I've been having with a claim - to be honest I wasn't very nice and on the phone. It wasn't his fault but he remained calm and helpful. He then offered to phone the supplier and and phone me back, which he did. <br> <br> He remained calm and collected and went above and beyond the call of duty. Despite my tirade he was still willing to help resolve the issue. I just wanted to say thank you. <br> <br> Well done Joel, you are an asset to One Plan.