1 reviews | Active since Jul 2019
We have been in 2017 with Oneplan
We have been in 2017 with Oneplan. We DON'T HAVE ISSUES! Oneplan is GREAT!! On 01.04.25 my husband was admitted to Emergency at ZAR, he then needed scans and tests and without delay Oneplan approved admission, eventhough some people at the hospital was negative and said we will need to go to a state hospital as Oneplan does not pay!!! These comments infuriating me. We paid out of pocket for the serviced, but within 7 days, the funds were in our account. Then my husband was transferred to Life Groenkloof ICU, then Highcare and finally oncology, as he was diagnosed with Stage 4 Lung cancer. Never during these days I had to worry about account, and it accumulated to more than R150k. Oneplan paid all service providers up to the latest account. A dreaded disease cover was authorised, and my husband can get Chemo treatment. Today, I spoke to Sheldon at the hospital admission department of Oneplan, and he again, as all other consultants at Oneplan, assisted me with ease and professionalism.
Thank you so much for sharing your powerful and heartfelt experience. We are truly honoured to have been by your side during such a difficult and emotional time. Your words reaffirm the purpose behind what we do — to support our members when they need it most, without adding to their stress or uncer*****y.
We’re deeply grateful for your loyalty since 2017, and we're especially glad that our team, including Sheldon and others, could provide the seamless, professional, and compassionate support you needed throughout your husband’s journey. Knowing that we could help carry the burden, even in a small way, means everything to us.
Please know that we are here for you both — every step of the way.
Kind regards,
Oneplan.
Thank you so much for sharing your powerful and heartfelt experience. We are truly honoured to have been by your side during such a difficult and emotional time. Your words reaffirm the purpose behind what we do — to support our members when they need it most, without adding to their stress or uncer*****y.
We’re deeply grateful for your loyalty since 2017, and we're especially glad that our team, including Sheldon and others, could provide the seamless, professional, and compassionate support you needed throughout your husband’s journey. Knowing that we could help carry the burden, even in a small way, means everything to us.
Please know that we are here for you both — every step of the way.
Kind regards,
Oneplan.