Zz
Zwanet zwanet.roodt

1 reviews | Active since Apr 2024

02 Apr 2024, 14:17

We had to submit a claim after our dog passed away, and the assistance we received from Athenkosi Guntu at Oneplan was fast and efficient

We had to submit a claim after our dog passed away, and the assistance we received from Athenkosi Guntu at Oneplan was fast and efficient. Very happy with the service.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply02 Apr 2024, 17:01
Official
Hi Zwanet,

Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Athenkosi is highly valued. 
 
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby, Ace. Our deepest sympathies to you and your family. We are pleased to hear that besides the situation the team assisted you professionally and with compassion during this difficult time. 

Please give our love to Daisy, and may the memories you share with Ace, forever be close to your heart.
     
Kind Regards,
Oneplan