lL
lucky L

1 reviews | Active since Aug 2016

30 Aug 2023, 11:54

Was unsure regarding procedures to follow when a need arises with my pets and regarding chronic meds and how the card works with pre-loading of funds - Cameron was very helpful in explaining how easy it is and what I would need to do and when

Was unsure regarding procedures to follow when a need arises with my pets and regarding chronic meds and how the card works with pre-loading of funds - Cameron was very helpful in explaining how easy it is and what I would need to do and when. Amount was loaded almost immediatley for my use - as easy as that. Only had good experiences so far with their expediency in matters. Thank you One Pet for taking that stress off my shoulders when I am already stressed about my pets wellbeing. Huge relief.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply30 Aug 2023, 15:03
Official
Hi Lucky,
 
We are delighted to hear that you have found an insurer that exceeds your expectations. Thank you for sharing your service experience with us and for taking the time to compliment the team. 
 
Our clients and fur-babies are important to us, and we aim to provide them with the best service possible as our products are specially designed to cater to our client’s individual needs. 
 
We are so excited to know that you are happy with the convenience of our product and claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby has an accident or illness which will allow your fur-babies to receive cover according to their selected plan types, and we are so proud of our Oneplan Team for always assisting you in a wonderful manner.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
 
Kind Regards,
Oneplan