TA
TimotheyAdams A

1 reviews | Active since Aug 2025

22 Aug 2025, 15:02

Was busy from 31 st July to register a new claim

Was busy from 31 st July to register a new claim. The delay was due to my doctor who waited almost a month to send me the invoice for services rendered. The service I received from Oneplan staff was swift and professional especially Cate Khoza

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Aug 2025, 15:06
Official
Hi TimotheyAdams, 

Thank you for sharing your experience with us. We’re glad to hear that despite the delay, our team was able to assist you promptly once you had the invoice. It’s wonderful to know that Cate provided you with swift and professional service. We’ll be sure to share your appreciation with her. 

Kind regards, 
Oneplan.