Very pathetic service

I app**** for a policy for my pekinese , but due to Oneplan being unreasonable , I cancelled my policy around the 13th May. I was advised that the debit order will still go off , which I disputed as I cancelled within my 7 day cooling off period. My policy amount was supposed to be R390 , but they deducted R550. I am very disgusted with the service I received from Oneplan , and will put a post on the Facebook page as well. I will advise everyone NOT to use Oneplan as they are very unreasonable and only want to make money.