HS
Heidi S

1 reviews | Active since Nov 2011

14 Jun 2022, 13:02

Very impressed with the claims process and turn around time

Very impressed with the claims process and turn around time. Especially when my baby went in for an emergency back operation 2 weeks ago. We submitted alk the forms and within 2 days git a response that all hospital expenses will be covered!!! Extremely happy with Oneplan. They took care of the financial stress of having a sick fur baby so that you can focus on helping your doggie get better.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Jun 2022, 13:53
Official
Hi Heidi,

Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We’re thrilled to hear that your claiming experience was as hassle free as it was as we believe in providing the best service to our clients and our fur-babies and we are pleased that we were able to create a memorable experience despite the circumstances. Please give our love to Bella and Libby and we hope that Bella has a speedy recovery.

We are glad to have been with you for the past 2 years and look forward to keeping you impressed for the years to come. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
        
Kind Regards,
Oneplan