Very helpful in settling a dispute.

Having a Onecard from Oneplan Health Insurance, I am unable to swipe my Card at any Service Provider, be that a MP, a Optometrist or any other specialist like a Hospital etc.<br> So when I reauthorise a visit to a MP or need a referral from a MP I do get the funds allocated according to my medical insurance scheme, loaded to my Onecard.<br> Since I cant swipe my Onecard I have to draw the funds from the Onecard at an ATM according to what was allocated, not knowing how much the service will be in advance. <br> This leads to the situation that the servce might cost less that what was allocated onto me Onecard, resulting in SMS's from Oneplan that my Claims were rejected do to the fact that the Onecard was not swiped, with the demand to pay back the funds to Oneplan.<br> Mrs. Sheharazad Christian was very helpful in settling the dispute with Oneplan in order for me not to have to pay back sumthing I was entiteld to.<br> Unfortunately she also cant jump the system and help with sumthing what is out of her capability.<br> What I would like form Oneplan is, that my Onecard can be swiped at any Service Provider, so that I dont have to send proof of payment every time when I'm in need of a medical Service