JF
Jonathan F
1 reviews | Active since Aug 2020
08 Jan 2026, 12:13
Very helpful, empathetic, efficient and professional
Very helpful, empathetic, efficient and professional. I was helped by Thembakazi Mbalane with an account query and she answered all my questions without hesitation and in the most respectful manner. I am grateful for the service you guys give. Thank you.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
08 Jan 2026, 12:15Hi Jonathan,
Thank you for sharing such thoughtful feedback. We’re delighted to hear that Thembakazi assisted you with empathy, efficiency, and professionalism, and that she addressed all your questions so respectfully. Your gratitude means a great deal to us, and your kind words will be shared with her.
Kind regards,
Oneplan.
Thank you for sharing such thoughtful feedback. We’re delighted to hear that Thembakazi assisted you with empathy, efficiency, and professionalism, and that she addressed all your questions so respectfully. Your gratitude means a great deal to us, and your kind words will be shared with her.
Kind regards,
Oneplan.
Oneplan Insurance's reply08 Jan 2026, 12:15
Official
Hi Jonathan,
Thank you for sharing such thoughtful feedback. We’re delighted to hear that Thembakazi assisted you with empathy, efficiency, and professionalism, and that she addressed all your questions so respectfully. Your gratitude means a great deal to us, and your kind words will be shared with her.
Kind regards,
Oneplan.
Thank you for sharing such thoughtful feedback. We’re delighted to hear that Thembakazi assisted you with empathy, efficiency, and professionalism, and that she addressed all your questions so respectfully. Your gratitude means a great deal to us, and your kind words will be shared with her.
Kind regards,
Oneplan.