CE
Chantel E
1 reviews | Active since May 2013
08 Jul 2022, 10:26
Very happy client!
Brave ,Eunae Ramsbottom,Phumla Mdingi, Khairah Adams(Manger) ,Kefilwe Mannathoko worked with our case to get admitted to hospital. Thanks for your kind attitude and understanding a very worried mother. I wish there was an easier way to admit a child a do all the paper work when she is on the drip and settled.... Maybe keep that in mind for future hahaha. Your service was great thanks!
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Oneplan Insurance's replyOfficial
08 Jul 2022, 11:04Hi Chantel,
Thank you for sharing your service experience with us.
We are pleased to hear that despite the circumstances our Authorizations team assisted you with excellent customer service in such a wonderful manner. We are always looking for ways to better our product and services and we noted your concerns mentioned in the above escalation to improve our service.
Our clients are important to us, and we aim to provide them with the best service possible and we are so proud of the team for assisting you as nicely as they did. We appreciate you taking the time to compliment each of our consultants, we will surely pass the message on to them.
Our love and well wishes are with your daughter, and we hope that she has a speedy recovery.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We are pleased to hear that despite the circumstances our Authorizations team assisted you with excellent customer service in such a wonderful manner. We are always looking for ways to better our product and services and we noted your concerns mentioned in the above escalation to improve our service.
Our clients are important to us, and we aim to provide them with the best service possible and we are so proud of the team for assisting you as nicely as they did. We appreciate you taking the time to compliment each of our consultants, we will surely pass the message on to them.
Our love and well wishes are with your daughter, and we hope that she has a speedy recovery.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Jul 2022, 11:04
Official
Hi Chantel,
Thank you for sharing your service experience with us.
We are pleased to hear that despite the circumstances our Authorizations team assisted you with excellent customer service in such a wonderful manner. We are always looking for ways to better our product and services and we noted your concerns mentioned in the above escalation to improve our service.
Our clients are important to us, and we aim to provide them with the best service possible and we are so proud of the team for assisting you as nicely as they did. We appreciate you taking the time to compliment each of our consultants, we will surely pass the message on to them.
Our love and well wishes are with your daughter, and we hope that she has a speedy recovery.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We are pleased to hear that despite the circumstances our Authorizations team assisted you with excellent customer service in such a wonderful manner. We are always looking for ways to better our product and services and we noted your concerns mentioned in the above escalation to improve our service.
Our clients are important to us, and we aim to provide them with the best service possible and we are so proud of the team for assisting you as nicely as they did. We appreciate you taking the time to compliment each of our consultants, we will surely pass the message on to them.
Our love and well wishes are with your daughter, and we hope that she has a speedy recovery.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan