CS
Charlotte Sophia.vdm
1 reviews | Active since Nov 2021
04 Sept 2023, 13:27
Very good
Very good. Just waiting for my refund
Helpful (0)
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Replies (1)
Oneplan Insurance's replyOfficial
04 Sept 2023, 18:25Hi Charlotte,
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once the claim has been finalized, any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once the claim has been finalized, any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply04 Sept 2023, 18:25
Official
Hi Charlotte,
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once the claim has been finalized, any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once the claim has been finalized, any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan