DC
Denisse C
1 reviews | Active since Apr 2024
02 Apr 2024, 20:57
Very friendly
I contacted to inquire about payments made, but one remained outstanding as I couldn't open an attachment sent in January. After emailing the bill, it was promptly received and acknowledged. Shanice even followed up with a call to confirm receipt and informed me that they were now opening a case. I was greatly impressed.
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Replies (1)Oneplan Insurance's replyOfficial
03 Apr 2024, 08:23Hi Denisse,
We are pleased to hear that Shanice was able to assist you and that your experience was hassle-free. Customer service is our number one priority, and we are delighted that we made a lasting impression on you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are pleased to hear that Shanice was able to assist you and that your experience was hassle-free. Customer service is our number one priority, and we are delighted that we made a lasting impression on you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply03 Apr 2024, 08:23
Official
Hi Denisse,
We are pleased to hear that Shanice was able to assist you and that your experience was hassle-free. Customer service is our number one priority, and we are delighted that we made a lasting impression on you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are pleased to hear that Shanice was able to assist you and that your experience was hassle-free. Customer service is our number one priority, and we are delighted that we made a lasting impression on you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
