DC
Denisse C

1 reviews | Active since Apr 2024

02 Apr 2024, 20:57

Very friendly

I contacted to inquire about payments made, but one remained outstanding as I couldn't open an attachment sent in January. After emailing the bill, it was promptly received and acknowledged. Shanice even followed up with a call to confirm receipt and informed me that they were now opening a case. I was greatly impressed.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Apr 2024, 08:23
Official
Hi Denisse,

We are pleased to hear that Shanice was able to assist you and that your experience was hassle-free. Customer service is our number one priority, and we are delighted that we made a lasting impression on you. We look forward to keeping you impressed for the years to come.
    
Thank you for choosing Oneplan for your insurance needs. 
       
Kind Regards,
Oneplan