MW
Missie W

1 reviews | Active since Jul 2023

08 Apr 2024, 17:06

Very convenient to load and pay service providers

Very convenient to load and pay service providers. A bit duplicate paperwork if card was swapped and another paper upload needs to be done.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Apr 2024, 18:21
Official
Hi Missie,

Thank you for taking the time to compliment the team. Our clients are important to us, and we hope to provide them with the best service possible.  We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service.

Should you require further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to message us on ***. 
       
Thank you for being a part of the Oneplan Family.
       
Kind Regards,
Oneplan