1 reviews | Active since Jan 2017
Very bad service
One plan keep on blocking my medical aid card because they want proof of doctor visit even when the card was swipe at the doctor and when you want to send the proof the app keeps on saying failed
Hi Marizelle,
We do apologize for the inconvenience that you have experienced with us.
There are many factors that may interfere with the uploading of invoices such as no signal, no data or the size of the image that is being uploaded. Our app has an upload limit of 3MB.
We would like to resolve your claim query and to ensure that it is dealt with immediately, we'd like to request that you send an outstanding invoice to ***. Once we have received your invoices, we will revert with feedback.
Regards,
The Oneplan Team
Hi Marizelle,
We do apologize for the inconvenience that you have experienced with us.
There are many factors that may interfere with the uploading of invoices such as no signal, no data or the size of the image that is being uploaded. Our app has an upload limit of 3MB.
We would like to resolve your claim query and to ensure that it is dealt with immediately, we'd like to request that you send an outstanding invoice to ***. Once we have received your invoices, we will revert with feedback.
Regards,
The Oneplan Team