Useless Service

<p>I Will never ever recommend One Plan to anyone i know. </p> <p> </p> <p>I emailed on 03/03/2017 to cancel my policy due to an amoun not agreed with me was debitted from my account. On 04/03/2017 a call centre agent emailed me saying they are trying to get a hold of me and im not answering my phone, which was untrue. </p> <p>I responded asking them to contact me during the week from 08:00am - 17:00pm. A consultant contacted me and asked why i want to cancel so i explained that the amount that went off my account was not what was agreed with me snd he must get the recording. I told him i dont want a refund just want to cancel the policy. He then got ****y with me and said he will get the recording and listen to it and then phone me back. Till today no one has contacted me. </p> <p> </p> <p>Then this morning i got an sms to say they debitted my account once again, after numerous attempts to cancel.</p> <p> </p> <p>This company's staff is useless and incompetant to perform their work. </p>