AE
Ashraf E
1 reviews | Active since Jun 2019
18 Oct 2019, 10:25
Useless employees. ******* SMS
You guys are demanding money from for claims that I have already submitted. Stop it. Catch a wake up. Last when I called everything was clear. Today received an sms that I am handed over. For 434. I called and customer service says it nit 434 but 1920. So I would like to know from any one that has some sort of intelligence what the heck is going on.
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Replies (2)
Oneplan Insurance's replyOfficial
18 Oct 2019, 11:31Hi there Ashraf,
We're truly sorry for what has transpired.
Please allow us some time to look into the matter and we will revert back to you.
Kind regards
The Oneplan Team
We're truly sorry for what has transpired.
Please allow us some time to look into the matter and we will revert back to you.
Kind regards
The Oneplan Team
Oneplan Insurance's reply18 Oct 2019, 11:31
Official
Hi there Ashraf,
We're truly sorry for what has transpired.
Please allow us some time to look into the matter and we will revert back to you.
Kind regards
The Oneplan Team
We're truly sorry for what has transpired.
Please allow us some time to look into the matter and we will revert back to you.
Kind regards
The Oneplan Team
Oneplan Insurance's replyOfficial
18 Oct 2019, 15:58Thank you for taking our call in this regard Ashraf.
We will await for the invoice to be sent from your specialist in order for the claim to be finalized.
Kind regards
The Oneplan Team
We will await for the invoice to be sent from your specialist in order for the claim to be finalized.
Kind regards
The Oneplan Team
Oneplan Insurance's reply18 Oct 2019, 15:58
Official
Thank you for taking our call in this regard Ashraf.
We will await for the invoice to be sent from your specialist in order for the claim to be finalized.
Kind regards
The Oneplan Team
We will await for the invoice to be sent from your specialist in order for the claim to be finalized.
Kind regards
The Oneplan Team