URGENT ASSISTANCE!!!!! AGAIN>>>!!!

ONCE AGAIN I am unable to load a claim because I have to Submit documentation for claim Number: *** - Doctors visit for my Wife which was CONFIRMED telephonically by one of your Agents minutes before going to the Doctor!!!<br> <br> I also Bought Medication R116.42, Out of my own Pocket, which I have not claimed from you either.<br> <br> <br> NOW I WANT THIS NONSENSE TO BE SORTED OUT IMMEDIATELY!!!<br>