DL
Daniel L
1 reviews | Active since Feb 2021
04 Feb 2021, 11:52
Unsatisfied correspondence from One Plan Health Insurance.
One Plan Health Insurance did not give any feedback on my complaint on my claim. The I asked them to end my policy with them but they did not respond accodingly.
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Replies (2)0
Replies (2)
Oneplan Insurance's replyOfficial
04 Feb 2021, 17:15Good day Daniel,
Thank you for taking our call and allowing us the opportunity to assist with regards to the query.
We would like to apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Kind Regards,
Oneplan
Thank you for taking our call and allowing us the opportunity to assist with regards to the query.
We would like to apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Kind Regards,
Oneplan
Oneplan Insurance's reply04 Feb 2021, 17:15
Official
Good day Daniel,
Thank you for taking our call and allowing us the opportunity to assist with regards to the query.
We would like to apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Kind Regards,
Oneplan
Thank you for taking our call and allowing us the opportunity to assist with regards to the query.
We would like to apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Kind Regards,
Oneplan
DL
Daniel L's updateReviewer Update
04 Feb 2021, 17:28Yes, thank you for the reply, the outcome remains to be see ...
DL
Daniel L's update04 Feb 2021, 17:28
Reviewer Update
Yes, thank you for the reply, the outcome remains to be see ...