CS
Cleopatra S
1 reviews | Active since Sept 2021
29 Apr 2026, 09:04
Unhappy client
Jane Matle, I had sent you an email requesting cancelation of this plan as explained i have been with my current doctor and dentist for many years and they both do not accept this plan, i called again and was promised a call back. Again my account has been debited. How's that for good service.
I expect this matter be resolved and the funds back into my account
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Oneplan Insurance's replyOfficial
29 Apr 2026, 09:20Dear Cleopatra,
Thank you for sharing your feedback with us. We regret to learn of the frustration and disappointment you have experienced and appreciate the opportunity to address your concerns.
Kindly note that we will investigate the matter and provide feedback once we have gathered more information.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We regret to learn of the frustration and disappointment you have experienced and appreciate the opportunity to address your concerns.
Kindly note that we will investigate the matter and provide feedback once we have gathered more information.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Oneplan Insurance's reply29 Apr 2026, 09:20
Official
Dear Cleopatra,
Thank you for sharing your feedback with us. We regret to learn of the frustration and disappointment you have experienced and appreciate the opportunity to address your concerns.
Kindly note that we will investigate the matter and provide feedback once we have gathered more information.
We look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We regret to learn of the frustration and disappointment you have experienced and appreciate the opportunity to address your concerns.
Kindly note that we will investigate the matter and provide feedback once we have gathered more information.
We look forward to resolving the matter.
Kind regards,
Oneplan.