Unfair
<p> I received an email last week from Oneplan advising their intention to cancel the "Hospicash Policy" as of 1 November 2016 due to high incidents of suspicious claims. I contacted their cusotmer service centre this morning enquiring about the premiums that i have paid with no claims thus far and was told I will not be refunded any moneys. I did not request for this policy to be cancelled, Oneplan has made the decision to c ancel, the option to migrate onto other plans with Oneplan is not within my budget. I need to be refunded.</p>
Good day Denusha
Thank you for bringing this to our attention, we have tried to call you to discuss this further but no response.
Kindly note that it is with regret that we have informed you of our intention to cancel our Hospicash Product as of the 1 November 2016. The decision has not been taken lightly. We have been forced to cancel all our Hospicash policies and to discontinue the marketing of the product due to the high number of ********** claims submitted.
we have given all our clients an option to migrate onto one of our current plans available and forfeit some of the specific plans waiting periods with no administration fees for migration.
Thank you for your feedback.
Kind Regards
Oneplan
Good day Denusha
Thank you for bringing this to our attention, we have tried to call you to discuss this further but no response.
Kindly note that it is with regret that we have informed you of our intention to cancel our Hospicash Product as of the 1 November 2016. The decision has not been taken lightly. We have been forced to cancel all our Hospicash policies and to discontinue the marketing of the product due to the high number of ********** claims submitted.
we have given all our clients an option to migrate onto one of our current plans available and forfeit some of the specific plans waiting periods with no administration fees for migration.
Thank you for your feedback.
Kind Regards
Oneplan