********* business practise
I spoke to Riaan on the 14 Feb and took out insurance, as requested I paid the pro rata. On the 18th February I cancelled since the vehicle was sold. I spoke to Riaan and informed him that I cancelled the policy and should be reimbursed for the period that no cover is provided since I paid for the entire month. He told me it will be processed end of the month, 19 days later they have not reimbursed me.They promise you the world and take your money quickly, their true colors are revealed when they have to pay you.
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Replies (2)Oneplan Insurance's replyOfficial
07 Mar 2019, 12:28Good day Michael,
We're truly sorry to hear about the experience that you've had with us.
Please allow us some time to look into your policy and we will revert back to you with feedback.
Kind regards
The Oneplan Team
We're truly sorry to hear about the experience that you've had with us.
Please allow us some time to look into your policy and we will revert back to you with feedback.
Kind regards
The Oneplan Team
Oneplan Insurance's reply07 Mar 2019, 12:28
Official
Good day Michael,
We're truly sorry to hear about the experience that you've had with us.
Please allow us some time to look into your policy and we will revert back to you with feedback.
Kind regards
The Oneplan Team
We're truly sorry to hear about the experience that you've had with us.
Please allow us some time to look into your policy and we will revert back to you with feedback.
Kind regards
The Oneplan Team
Oneplan Insurance's replyOfficial
07 Mar 2019, 15:55Hi Michael,
Thank you for taking our call. On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved. Should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
Thank you for taking our call. On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved. Should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
Oneplan Insurance's reply07 Mar 2019, 15:55
Official
Hi Michael,
Thank you for taking our call. On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved. Should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
Thank you for taking our call. On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved. Should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
