KA
Karin A
1 reviews | Active since Jun 2024
20 Aug 2024, 10:18
Unamused by persitant calls
They call non stop.. Really have I ever come across such a rude company there no correspondence to a message or email to ask at what time it's best to call.. No they call from the morning no top.. I'm furious at how they just bombard ones phone instead to ask when it's best to give a client a call!!! 😒
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Replies (1)
Oneplan Insurance's replyOfficial
20 Aug 2024, 12:07Dear Karin,
Thank you for bringing this matter to our attention.
We are sorry to hear of the circumstances surrounding your Hellopeter posting and understand that it has affected our service to you. We take all customer feedback seriously and use it to improve our operations and ensure that we meet our client's expectations.
We will address the matter accordingly and would appreciate the opportunity to restore the experience. Please advise on a suitable time that is convenient for you for us to be in contact.
Thank you and we look forward to hearing from you soon.
Kind Regards,
Oneplan
Thank you for bringing this matter to our attention.
We are sorry to hear of the circumstances surrounding your Hellopeter posting and understand that it has affected our service to you. We take all customer feedback seriously and use it to improve our operations and ensure that we meet our client's expectations.
We will address the matter accordingly and would appreciate the opportunity to restore the experience. Please advise on a suitable time that is convenient for you for us to be in contact.
Thank you and we look forward to hearing from you soon.
Kind Regards,
Oneplan
Oneplan Insurance's reply20 Aug 2024, 12:07
Official
Dear Karin,
Thank you for bringing this matter to our attention.
We are sorry to hear of the circumstances surrounding your Hellopeter posting and understand that it has affected our service to you. We take all customer feedback seriously and use it to improve our operations and ensure that we meet our client's expectations.
We will address the matter accordingly and would appreciate the opportunity to restore the experience. Please advise on a suitable time that is convenient for you for us to be in contact.
Thank you and we look forward to hearing from you soon.
Kind Regards,
Oneplan
Thank you for bringing this matter to our attention.
We are sorry to hear of the circumstances surrounding your Hellopeter posting and understand that it has affected our service to you. We take all customer feedback seriously and use it to improve our operations and ensure that we meet our client's expectations.
We will address the matter accordingly and would appreciate the opportunity to restore the experience. Please advise on a suitable time that is convenient for you for us to be in contact.
Thank you and we look forward to hearing from you soon.
Kind Regards,
Oneplan