ZC
Zjaen C
1 reviews | Active since Sept 2011
16 May 2025, 11:56
Trusted service during emergencies
Although we did not get the best service from the Vet, OnePlan Pet Insurance has been extremely helpful to expedite our insurance claim for our cat during an emergency. Brave Nyirenda has gone above and beyond to ensure everything was done and sorted as quickly as possible. Losing a pet is not easy and OnePlan has always been there in time of need.
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Oneplan Insurance's replyOfficial
16 May 2025, 12:03Hi Zjaen,
Thank you for sharing such heartfelt feedback. We’re truly sorry for your loss and understand how difficult this time must be. It means a great deal to know that Brave was able to support you with care and urgency during your emergency. We’re committed to being there for our clients—especially when it matters most—and we’ll be sure to pass your appreciation on to Brave and the team.
Kind regards,
Oneplan.
Thank you for sharing such heartfelt feedback. We’re truly sorry for your loss and understand how difficult this time must be. It means a great deal to know that Brave was able to support you with care and urgency during your emergency. We’re committed to being there for our clients—especially when it matters most—and we’ll be sure to pass your appreciation on to Brave and the team.
Kind regards,
Oneplan.
Oneplan Insurance's reply16 May 2025, 12:03
Official
Hi Zjaen,
Thank you for sharing such heartfelt feedback. We’re truly sorry for your loss and understand how difficult this time must be. It means a great deal to know that Brave was able to support you with care and urgency during your emergency. We’re committed to being there for our clients—especially when it matters most—and we’ll be sure to pass your appreciation on to Brave and the team.
Kind regards,
Oneplan.
Thank you for sharing such heartfelt feedback. We’re truly sorry for your loss and understand how difficult this time must be. It means a great deal to know that Brave was able to support you with care and urgency during your emergency. We’re committed to being there for our clients—especially when it matters most—and we’ll be sure to pass your appreciation on to Brave and the team.
Kind regards,
Oneplan.